", “We would like to thank our valued customers for their patience and understanding.”. Jet2 flight delayed, cancelled or overbooked: claim compensation . Pictured is an empty arrivals hall at Heathrow's Terminal 5 on April 3, And it added: 'The situation is changing rapidly. The FCO also said it was 'ramping up' efforts to bring home thousands of British travellers stranded overseas due to the coronavirus crisis. If you decide to cancel your whole booking or to cancel the ticket for an individual passenger in your party, Jet2 does not provide any refunds. "While the airline did not always proactively inform customers of their right to a cash refund, instead encouraging them to rebook for another date, customers told us it processed refunds without quibbling when they were requested," said Which? We're proactively contacting all affected customers in departure date order, which we think is the fairest way – please be patient with us as we do this. Due to the restrictive measures imposed by the Boris Jonhson government, namely with regard to travel abroad, Jet2 decided to suspend flights from England throughout the month of November and will only resume connections in early December. Jet2 holidays and flights have been axed until March 25. Discovering European escapes that mix the treats of room service and restaurants with the privacy of your own holiday home, Lynx could be reintroduced to Scotland for the first time in 500 YEARS to help manage deer populations, Michelin awards one of its coveted stars to a vegan restaurant in France for the first time. 1.7 All flight bookings are made with us, Jet2.com Limited. It said: 'The Foreign Office indefinitely advises against all non-essential global travel. Jet2 planes heading to Spain were turned around in mid-air earlier as the airline cancelled all flights to the mainland, Balearic Islands and the Canary Islands because of coronavirus. ", READ MORE: Google Maps Street View: 'Ghostly' figures spotted in 'haunted' hotel. Passenger rights are important! The airline had already cancelled all flights to mainland Spain until August 16, but flights to the Canary and Balearic Islands were only cancelled up to August 9. ', On Saturday, the Foreign and Commonwealth Office (FCO) warned Britons against all non-essential travel abroad indefinitely, The FCO said British travellers may not be able to return to the UK if they travel abroad. None reported waiting more than three months. Jet2 flights cancelled: All flights to Spain cancelled as coronavirus fears grow JET2 has announced all flights to Spain have been cancelled amid … In recent Jet2 news, the company announced this week that it will commence flights and holidays to Lisbon in Portugal from September. JET2 and TUI today cancelled hundreds of flights to Spain with planes forced to turn around mid-air in the coronavirus chaos. At least half a dozen flights are thought to have been affected, amid coronavirus fears. The move came amid the "ongoing uncertainty and travel restrictions caused by the COVID-19 pandemic," said the popular tour operator. When you request the cancellation, you’ll be sent a cancellation email. Jet2 flights headed for Spain are reportedly returning to the UK after being turned around 'in mid air'. Jet2 cancels more holidays and flights to Spain, Cyprus and Canary Islands Jet2 has extended its suspension of flights to Spain after the government … “Due to the ongoing uncertainty and travel restrictions caused by the COVID-19 pandemic, we have taken the decision to extend the suspension of flights and holidays up to and including March 25, 2021," said Jet2 in a statement on Tuesday. At least five Jet2 flights … Turns out that they have actually cancelled my Friday return flight for operational reasons – but had the cheek to use the government as an excuse! British Airways, easyJet, Ryanair and Jet2 have … ", He warned that as a result the UK would be "cut off certainly for the rest of January, February.". This is an extended date on the company's previous flight and holiday suspensions. Tour operator Jet2 has cancelled all flights and holidays until June 17 due to the coronavirus crisis, A spokeswoman from Jet2 said: 'We are keeping this decision under constant review, in line with guidance from governments and the relevant authorities.'. Eight in 10 passengers told Which? The extension of the suspension of flights and holidays comes just days after Ryanair boss Michael O'Leary warned that the new covid testing measures for UK arrivals that come into force on Friday would lead to airlines cancelling flights. See today's front and back pages, download the newspaper, they received their refund within 28 days, with one in three saying they received it within the legal time frame of seven days. 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The British airline Jet2 canceled all operations departing from England to Madeira. Compensation is potentially payable under Regulation EC261 if your flight’s arrival has been delayed for more than three hours, the flight has been cancelled, or you have been denied boarding. "Jet2 was also the only airline in the survey to be named a Which? 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But many aircraft are likely to be grounded from Thursday due to the new restrictions, meaning people with existing bookings will be due a refund. They will be in touch in due course with those due to travel after March 25. However, Jet2 continues to offers sales for future holidays, with summer 2021 offers currently available. Jet2 cancelled many of its flights and package holiday plans following the announcement of a third national lockdown at the beginning of January. On a statement on its Twitter page, Jet2 said that the suspended flights and holidays are planned from the 5th November through to the 2nd December, when the second lockdown is … Jet2 has cancelled holidays and flights to Tenerife, Lanzarote, Fuerteventura and Gran Canaria Credit: Alamy Live News The tour operator announced … The good news is that you can cancel your holiday with Jet2. “Where customers yet to travel are affected by any programme changes, our approach to providing smooth and speedy refunds has been widely praised, and we will be automatically cancelling affected bookings with a full refund. The bad news is that you have to pay cancellation charges and you may not be able to recover much. "Our customers work hard and save hard for their holidays, and we are very excited to take them away on holiday again. The airline had pushed … When travelling in, to and from Europe, there is a body of legislation that grants you the right to be compensated when your flight has been delayed, cancelled, overbooked or if your schedule has … Jet2 continued: "Since the onset of the pandemic, we have always respected that customers should receive their money back if we have not provided their flight or holiday. A spokesperson said: “Due to the ongoing uncertainty and travel restrictions caused by … UK … The tour operator has announced a number of … Sound of Music star Christopher Plummer, who starred as Captain von Trapp and was the oldest actor to win an Oscar, dies aged 91 at home in Connecticut, Part of the Daily Mail, The Mail on Sunday & Metro Media Group, The amazing FOLDABLE house: Mini dwelling can be transported by truck (almost) anywhere and unfolded in just three hours, Revealed: The eye-popping space-age design like no other for a twisting 688ft-tall New York skyscraper, Found love in lockdown? Budget airline Jet2 have suffered massive cancellations this morning for flights and Christmas holidays to the Canary Islands. Budget Obsessives, Air Miles Accumulators and Spontaneity Gurus: Which Travel Tribe do YOU belong to? Jet2 has cancelled all flights put to and including March 25, 2021. The move came amid the "ongoing uncertainty and travel restrictions caused by the COVID-19 pandemic," said the popular tour operator. ", The operator added: "For customers due to travel from March 26 onwards, we will provide further updates closer to the time as appropriate.". We are no longer accepting comments on this article. The travel firm, which is Britain's second-biggest holiday company and owned by Dart Group, said in a statement that its holidays and flights would not now restart until June 17, and it would contact customers to discuss their options. Jet2 has cancelled all of their flights and holidays up to March 25. Managed to speak to Jet2 at last. We wanted to let you know that from the 10 th August 2020 until further notice, all Jet2.com flights will arrive and depart from Terminal 2 at Antalya Airport.. 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As the coronavirus crisis deepens, Britain’s second-biggest holiday company has cancelled all flights and holidays up to mid-June. We round up four of the best couples destinations to visit in 2021, Ancient art, mystical animals and 3,000 years of history brought to life! Jet2 holidays and flights have been axed until March 25. Flight Cancellations You can cancel your flight at Manage My Booking. ... 1 /1 Jet2 cancels all flights and holidays up to mid-June. 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Jet2 has cancelled holidays and flights for thousands of customers and has vowed to only fly to quarantine-free countries. New rules, Google Maps Street View: 'Ghostly' figures spotted in 'haunted' hotel, Jet2 holidays and flights have been axed until March 25, Jet2 will be cancelling all impacted bookings and giving customers refunds, The reality is that airlines, including Ryanair... and others, will essentially ground almost all of their flights for the foreseeable future," the, Holidays: Britons can travel 'from March' but book now says expert, Spain holidays: FCDO issues food and entry update post-Brexit, Flights: ‘Safest’ airlines for 2021 crowned, Flights will be 'cancelled' over covid test rules warns Ryanair, Flights: Expert dubs airlines 'guilty' of mishandling refund claims, Jet2 will commence flights and holidays to Lisbon in Portugal from September, Pound to euro exchange rate surges to 'highest level since March', Dubai holidays: UAE axed from travel corridor list, Holidays: Expert issues travel insurance warning as GHIC launched, Jet2: The move came amid the "ongoing uncertainty and travel restrictions" caused by covid, Holidays: How to get a covid test for travel as UK announces new rules, Flights: New covid test rules 'recipe for chaos' warns travel expert, Camping & caravan holidays: Britons urged to ‘book sooner’. order back issues and use the historic Daily Express Jet2 flights heading towards Spain have turned around and are returning to the UK (Image: FlightRadar24) Jet2 has cancelled all flights to and from Spain … In more positive news, Jet2 has been found to perform well in returning refunds to customers. JET2 has confirmed that all flights and holidays to the Canary Islands have been cancelled until next month. Consumer site Which?’s new refund satisfaction survey was revealed today in which Jet2 nabbed a satisfaction score of 76 percent. If you have a package holiday with Jet2holidays, your transfer will pick you up and drop you off at Terminal 2 and our friendly Customer Helpers will be there to assist you.. For more information about Antalya airport please click here. BA made the decision to pull all flights to and from Beijing and Shanghai Until April 17 2020. "We know that customers will remember this approach, and the way we have looked after them will play an important part in our long-term strategy to continue to grow successfully and become the UK’s Leading and Best Leisure Travel business. The comments below have not been moderated. A spokesman for Tui, Britain's biggest holiday company, said it would provide an update on its plans shortly. If you have flights only, this article explains how you can cancel your flights with Jet2. However the good news is that there is availability on the Saturday flight so we have revised the booking and got an extra day into the bargain. "From September 3 to October 29, the company will operate Monday and Friday services from Manchester Airport," said Jet2. “There is a lot of demand for our award-winning flights and holidays and with a huge choice of popular destinations available from across our network of ten UK bases, customers can take advantage of some fantastic deals for Summer 21, Winter 21/22 and Summer 22," said the tour operator. O'Leary said the move will "destroy all confidence" in holiday bookings. Two options to be precise - you can consider changing the name on your booking to someone else who can travel in your place or you can change the dates of travel. Last month, a 30-day advisory was put in place by the FCO warning Britons against all non-essential foreign travel until April 15. Do I need a negative Covid test to fly into the UK? But on Saturday an update was announced by the FCO on Twitter. Jet2 has cancelled all flights and holidays until mid-June because restrictions put in place due to the coronavirus pandemic show no sign of easing. "From September 30 to October 28, Thursday and Sunday services will operate from Birmingham Airport.". newspaper archive. ', It also quietly updated its website to say: 'FCO extends advice against travelling overseas for an indefinite period.'. Please see our Privacy Notice for details of your data protection rights. Jet2 has cancelled all flights and holidays until mid-June because restrictions put in place due to the coronavirus pandemic show no sign of easing. After the UK’s government announcement yesterday afternoon that Spain’s Canary Islands were being removed from the safe air corridor list, UK holidaymakers have been cancelling in their droves. Have both! Meanwhile, UK-based budget airline easyJet, which also has a holiday business, has grounded its flights until further notice and British Airways has told customers to keep checking its website for bookings for travel after May 31. What happens if I wish to cancel my Jet2 holiday? Holiday customers in Britain should be refunded for cancelled trips within 14 days but many have experienced delays due to the sheer number requiring reimbursement and the travel slump causing cash flow problems for many companies. Home Page / Withdrawn flights We’re currently operating a reduced flying programme, so a number of flights are no longer going ahead. Jet2 has suspended flights and holidays to many Spanish destinations until 16 August The airline said customers had been contacted and advised of their options regarding flying back to the UK. Services will operate to the new destination from Manchester and Birmingham Airports. Recommended Provider.". Israel aims to have vaccinated the whole country by April - so skip the Costas and head to this fascinating land of plenty instead. The reality is that airlines, including Ryanair... and others, will essentially ground almost all of their flights for the foreseeable future," the Chief Executive Officer told BBC News. Flights have been chartered to bring home Britons from Bolivia, Ecuador, the Philippines and India. "There's no way we can operate a schedule, or offer people flights when, in reality, people will only be able to make bookings four days prior to departure. Jet2.com offers personal travel insurance to cover you whilst on your holiday and also cancellation cover should you be unable to travel. English residents who booked holidays during the third national lockdown are having their flights and holiday deals cancelled. Home of the Daily and Sunday Express. Travellers could face severe disruption and be unable to return to the UK. Meanwhile, Jet2.com and Jet2holidays have been ranked as the best travel firms for providing refunds on the back of the Covid-19 pandemic, according to the latest survey of … By Jennifer Newton for MailOnline and Reuters, Published: 07:45 EST, 7 April 2020 | Updated: 12:12 EST, 7 April 2020. We will use your email address only for sending you newsletters. Jet2 has cancelled all flights to mainland Spain, the Balearic Islands and the Canary Islands for the next week with immediate effect in an effort to prevent the spread of coronavirus. Customers can purchase a policy on-line via the link on the “Travel Extras” page on our website or by visiting www.jet2insurance.com. If you want to make a claim, please fill out the form below. The airline has also reduced its schedule to Hong Kong, merging two daily flights into one. Don’t despair, you still have options! It has further suspended flights to Iceland up to and including April 26, 2021. The views expressed in the contents above are those of our users and do not necessarily reflect the views of MailOnline. Express. Via the link on the “ travel Extras ” page on our website or by www.jet2insurance.com! Fly into the UK Beijing and Shanghai until April 15 do you to... Can cancel your flight at Manage My Booking us, Jet2.com Limited what happens if wish! This week that it will commence flights and holidays until mid-June because restrictions put place... Returning refunds to customers valued customers for their holidays, and it added 'The. 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